PromptPal

Privacy Policy

Last updated: September 22, 2026

1. Our Principle

PromptPal is designed with a privacy-first approach. Your prompt templates stay on your device. We collect only the minimum described in Section 2 — your email for Pro licensing, and optional pseudonymous usage statistics that you can disable at any time.

2. What Data We Collect

Data Purpose Processed By
Email (Pro only) License verification and recovery Our server and the Merchant of Record
Feedback submissions Bug reports, suggestions, support requests EmailJS — transmitted to our team
Prompt content (during AI optimization) Sent to the AI provider to perform optimization Built-in: via our Worker → AI provider; BYOK: direct to your provider. Never stored.
API keys (BYOK, optional) Authenticate with your own AI provider Stored locally on your device in an encoded form; sent directly to your AI provider, never to us
Usage statistics (pseudonymous) Understand which features are used, so we can improve them Google Analytics (Measurement Protocol) — a random device ID only, never prompt content (see Section 10)

Payment is processed by our Merchant of Record. We receive only your email and payment confirmation — never your card details. Their privacy policy applies to payment data they collect.

When submitting feedback, you may optionally include diagnostic information (extension version, browser info, and the current page URL). This is sent only if you check the “Include diagnostics” option. Your API keys and prompt content are never included.

Memory import (optional): when you start it, PromptPal reads the memories shown on the settings page of the service you pick (ChatGPT, Claude or Gemini) and processes them entirely on your device — nothing is uploaded.

3. What We Do NOT Collect

4. Local Data Storage

All your templates, categories, and context blocks are stored locally in your browser using chrome.storage.local. Templates and categories never leave your device unless you explicitly enable cross-device sync (Pro feature), which uses chrome.storage.sync; context blocks always stay on your device and are never synced. Your preferences (theme, language, and other settings) and license status are also stored in chrome.storage.sync, so they follow you across devices. chrome.storage.sync is a built-in Chrome feature that syncs through your Google account under Google’s privacy policy, not through our servers. None of this data contains prompt content.

5. AI Optimization Feature

PromptPal offers AI-powered prompt optimization through two methods:

For reliability monitoring of the built-in AI feature, our server logs aggregated usage statistics (success/failure rate, which model was used). No prompt content is ever logged. BYOK requests go directly to your provider and do not pass through our server.

6. License Verification

For Pro users, the extension contacts our server (hosted on Cloudflare) to verify your license status when needed. This request contains only your email address — which is immediately hashed (SHA-256) on arrival; only the irreversible hash is stored, and the plaintext email is never persisted or written to logs. No other data is sent. The extension works offline using a cached license status.

7. Data Retention

8. Your Rights

You can:

9. Children’s Privacy

PromptPal is not directed at children under 13. We do not knowingly collect data from children.

10. Analytics

We use Google Analytics (Measurement Protocol) to collect pseudonymous, non-identifying usage events, such as how often the side panel is opened or a prompt is inserted. This data includes a random device-level ID and the approximate region (country/city) that Google derives from your IP address, but never your prompt content, template text, email address, or API keys. You can disable these statistics at any time in Settings → Usage Statistics. These events are processed by Google under the Google Analytics Terms of Service; see also Google’s Privacy Policy.

11. Changes

We may update this policy from time to time. Material changes will be communicated via the extension or this page.

12. Contact

For privacy questions or data deletion requests, please use the feedback feature built into PromptPal, contact us through the extension’s settings page, or email [email protected].